Terms & Conditions

1. These Terms & Conditions will be considered as accepted with each booking. We reserve the right to amend these terms and conditions without notice.

COVID-19 – Please do not visit the Cattery if you are experiencing symptoms.
Bambers Green Cattery Insurance does not cover any claim in any way caused by or resulting from:

a) Coronavirus disease (COVID-19);

b) Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2);

c) any mutation or variation of SARS-CoV-2;

d) any fear or threat of a), b) or c) above.

3. Please transport your cat in a suitable safe and secure carrier. This will help to decrease the stress involved to your cat(s).
4. Whilst every care and effort is made to ensure the health and well being of all the cats in care, animals are boarded entirely at their OWNERS RISK and upon acceptance of our terms and conditions.
5. A condition of boarding is that your cat(s) is in a fit and healthy condition. Cat(s) showing signs of ill health, may be refused admission to safeguard the health of all boarding cats.  We are unable to board cats that have any history of Cat Flu regardless of vaccination status.
6. A valid current vaccination certificate must be produced at time of arrival. Cat(s) cannot be accepted without a valid current vaccination card.   
7. Vets details must be supplied at the time of boarding.
8. Cat(s) must be treated against worms and fleas prior to boarding with veterinary prescribed products.
9. Any medicines/prescription food must be supplied by the owner at time of boarding.
10. Veterinary fees incurred through unrelated or pre-existing conditions, will be the responsibility of the owner and the owner’s current insurance cover.  We accept no responsibility for accidents and illnesses.
11. We reserve the right to seek veterinary advise and treatment if necessary. Any costs involved will be paid for at the time of collection.
12. In the sad event that a cat passes away while in our care we will endeavour to contact you or your designated person to act on your behalf, indicated on your booking form. We will then decide how best to proceed.
13. Regrettably, UN-NEUTERED ADULT MALE CATS CANNOT be accepted for boarding.  Un-neutered KITTENS can board.
14. Only cats from the same family can share the same unit.
15. Any cats not collected within 7 days of the due date of collection and no communication is received from the owner, we reserve the right to take the cat to a suitable animal re-homing charity.
16. Please note there is a minimum charge equivalent to three nights stay on all bookings.
17. Payments to be made by card, cash, cheque or bank transfer prior to or on collection.
18. Please note that all vehicles driven onto the premises are at the risk of the owner/driver.