Privacy Policy & GDPR

What is GDPR?

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a privacy and data protection regulation in the European Union (EU) and will be enforceable from May 25 2018 and requires no enabling legislation so automatically becomes binding and applicable on that date.

The GDPR imposes new obligations on organisations that control or process relevant personal data and introduces new rights and protections for EU data subjects

The GDPR applies to data processing carried out by organisations operating within the EU. It also applies to organisations outside the EU that offer goods or services to individuals in the EU.

Bambers Green Cattery Commitment

Bambers Green Cattery places a high importance on information security. We will be complying with the GDPR as a processor and controller of data and have been planning and developing a procedure which will deliver what is required by the legislation and those rules and laws that are applicable to our local boarding licence provider.

Information we hold about you as required by boarding licencing rules;

Your contact name, address, telephone, mobile phone, email address and WhatsApp.
Emergency contact information nominated by you.
Your preferred or nominated veterinary practice details.
Your pet’s details including medical history and medication.

How we collect this information;

We are required by local authority licencing rules to keep a register of visitors, their owners and all relevant data pertaining to a stay with us. This data is collected manually by printed document in the form of booking form, veterinary release form and our terms & conditions.

How your information is used;

We only use your data to ensure we have every opportunity to provide your pet a comfortable stay with us. Your data is only used to record visits, seek professional medical advice or treatment if needed for your pet, to control infections/diseases and allow you peace of mind whilst you are away on business or holiday. Access to your information is only given to designated or delegated medical suppliers such as vets, our local licencing authority (Uttlesford District Council) and our Company accountants for financial regulation.

What we do not do with your information

Your information is only used internally within the company as described above. We never use this information as a marketing tool, we never sell your data to anyone. We never keep payment details or data.

How we store any data;

We are required to keep data as described, this data is stored in a locked cabinet unless being audited by a local licencing authority or finance organisation. We do not use an electronic database to store the data discussed earlier.

Your Rights;

You have the right to object to us holding your data but as stated we never use your information as a sales or marketing tool but only to comply with compulsory licencing conditions which are required for us to operate and look after your pet.

You can opt out at any time by contacting us.

Please do not hesitate to contact us if you have any questions relating to this Statement.